Custom Cake Policy
Discover how our bespoke cake ordering process works at Basant Sweets - Langley. We create personalized confections tailored to your special celebrations.
How Enquiries Work
Submit your event date, size, flavor and design preferences through our Custom Cake Enquiry form. Our dedicated team will review your request and follow up by phone or email to confirm all details, pricing and availability for your special occasion.
Lead Time Requirements
We recommend submitting your enquiry as early as possible, particularly around weekends, holidays and busy seasons. This ensures we can accommodate your specific requirements and deliver the perfect custom cake for your celebration.
Deposits & Payment
Our team will confirm deposit amounts and payment methods for custom cake orders directly with you. Full details regarding pricing and payment terms will be finalized once your design and event date are confirmed.
Changes & Cancellations
Please contact us as soon as possible if your event date or design needs to change. We will work with you to accommodate modifications and will confirm our cancellation and refund policy for custom cakes during your consultation.
Allergies & Ingredients
Please mention any allergies or dietary requirements in your initial enquiry. Our team will discuss our allergen handling practices and ingredient options to ensure your custom cake meets all your dietary needs safely.
Design Consultation
Our skilled bakers will work closely with you to bring your vision to life. From elegant wedding cakes to playful birthday designs, we ensure every detail meets your expectations for your special celebration.
Quality Guarantee
At Basant Sweets - Langley, we are committed to delivering exceptional custom cakes that exceed your expectations. Our attention to detail and quality ingredients ensure your celebration is truly memorable.
