Privacy Policy
Your privacy matters to us at Basant Sweets - Langley. We are committed to protecting your personal information with the utmost care and transparency.
What Information We Collect
When you utilize our contact forms, custom cake enquiry forms, or catering enquiry forms, we collect the information you graciously provide including your name, phone number, email address, event details, and any reference images you upload. We do not collect payment information on this website, as online ordering and payment are handled entirely by our trusted ordering partner at order.online under their own privacy policy.
How We Use Your Information
We use the information you submit to respond to your enquiries, plan your orders or events, and continuously improve our service. We maintain the highest standards of privacy and do not sell your personal information to any third parties.
Cookies & Analytics
This site may use privacy-respecting analytics tools such as Google Analytics to understand how visitors use our site. You maintain full control over cookies through your browser settings.
Data Retention
We keep enquiry and order records for as long as reasonably necessary to provide our exceptional service and meet legal and accounting requirements.
Contact Information
Questions about this policy can be sent to basantlangley@gmail.com or by calling (604) 546-0835. This page is maintained by Basant and may be updated from time to time.
Transparent Communication
We believe in clear, honest communication about how we handle your personal information and maintain your trust.
Secure Data Handling
Your information is handled with the highest level of security and care, ensuring your privacy is always protected.
Custom Orders
When placing custom cake orders, your specifications and preferences are kept confidential and used solely for your order.
Policy Updates
We regularly review and update our privacy practices to ensure we continue meeting the highest standards of data protection.
